At Spotless Essentials, part of Vibgyor Chemicals Unlimited, we are committed to ensuring that your products reach you safely and on time. Please read our shipping policy carefully to understand how we manage the shipping process.
1. Order Processing
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Modifications: If you need to modify your order, please contact us immediately at spotlessab04@gmail.com. Once an order is processed, we may not be able to make changes.
2. Shipping Rates & Delivery
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Time: Delivery times may vary depending on your location and the shipping method selected. Typically, deliveries within India take 3-7 business days.
- Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number that you can use to track your shipment.
3. Shipping Locations
- We currently offer shipping to all locations within India. We do not offer international shipping at this time.
4. Delays and Issues
- Shipping Delays: While we strive to deliver your order within the estimated time, please note that delivery times may be affected by factors beyond our control, such as courier delays, weather conditions, or other unforeseen circumstances.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at spotlessab04@gmail.com or call us at +91 9949007373. We will work with the courier service to resolve the issue.
5. Order Tracking
- You can track your order using the tracking link provided in the shipping confirmation email. For any questions or concerns regarding your shipment, feel free to reach out to us.
6. Address Accuracy
- Please ensure that your shipping address is correct at the time of order placement. Spotless Essentials is not responsible for orders shipped to an incorrect address provided by the customer.
7. Contact Us
For any shipping-related inquiries or concerns, please contact us:
- Email: spotlessab04@gmail.com
- Phone: +91 9949007373
- WhatsApp: +91 6301323200
We are here to assist you with any issues or questions you may have regarding your order.